8 x 8 hosted VoIP - berkshire telephones

berkshire telephone systems
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voip for your business
Hosted VoIP , a complete telephone system, incorporating physical telephone handsets, soft phones and easy integration with smartphones and tablets. no need to install dedicated hardware

Cloud Phone
Secure and reliable business communications

8x8 Team Messaging
Chat across messaging platform

8x8 Video Meetings
Audio and video conferencing

Mobile Apps
Work anytime, anywhere using mobile device

HD Voice
Highest-ranked voice quality for crystal clear calls

Voicemail with Transcription
Listen to and read voicemails on any device

Auto Attendant
Automatically answers and routes calls

Operator Switchboard
Quickly transfer callers to the right person

Call Recording
Improve customer service and team performance

Media Storage
Get 1GB, 5GB or 10GB of storage

Third-party Integrations
G Suite, Outlook, Salesforce and more

Predictive Outbound Dialer
Reduce manual dialing and increase talk time

Interactive Voice Response
Route callers to the right resource

8x8 Expert Connect
Quickly connect agents with experts at your company

Analytics
View data-rich dashboards and reports
8 x 8 hosted voice wide choice of licenses and features

Licence options include:

Lobby:
HD quality voice
• Extension to extension calling
• Phone number and extension

X1 plan: including features above
Communicate through the desktop app, mobile app or a desk phone
• Call recording
• Power keys (busy lamp field—BLF)
• Team messaging
• Sameroom (cross-platform team messaging with Chatter, Slack, +20 more)
• Single Sign-on

X2 plan: including features above
• Host video and audio conferences for up to 100 participants, with HD quality, screen sharing and more
• Personal call analytics
• Integration with G Suite, Office 365, Salesforce and NetSuite
• Business SMS
• Internet fax
• Call queues
• Additional recording storage

X4 plan: including features above
• Barge-Monitor-Whisper
• Supervisor analytics
• Call quality reporting
• Additional recording storage


Other options are available including:
Contact Centre -
Dashboards and wallboards
Speech Analyics
Forecasting and Scheduling
•Quality Management
•Graphical customer journey maps
•Built-in IVR
cloud hosting at its best
fantastic hosted voice
Contact / Enquiry Form

Created with WebSite X5
Email: Please use the form on the Contact Us page
address
31 Bridle Path, Woodcote
Reading, Berkshire, RG8 0SE
Telephone 01491 682 552

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